Palmers Scaffolding UK Ltd (“Palmers”, “we”, “our” or “us”) is committed to protecting your privacy. This policy explains what personal data we collect when you visit palmersgroup.co.uk or contact us, how we use it, and the rights you have over it. We are the data controller for the personal data described here.
Last updated: 6 August 2026
Who we are
Palmers Scaffolding UK Ltd is a company registered in England and Wales under company number 00159161.
Business Aviation Centre, Aviation Park, Flint Road, Saltney Ferry, Chester, CH4 0GZ
Email: info@palmersgroup.co.uk
Telephone: 01244 747777
The information we collect
- Information you give us. When you submit an enquiry through our contact or careers forms we collect your name, email address, telephone number, company name, the type of enquiry and any details you include in your message. If you apply for a role, we also collect the CV or supporting documents you choose to upload.
- Information we collect automatically. When you browse the site we may collect technical data such as your IP address, browser type and version, device information, and how you use the site, such as the pages you visit and time spent. Analytics data of this kind is only collected with your consent (see Cookies and analytics below).
- Correspondence. If you contact us by email or telephone, we keep a record of that correspondence.
How we use your information and our lawful basis
We use your personal data to:
- respond to your enquiry and provide the information or services you have requested (our legitimate interest in responding to enquiries and running our business, or taking steps at your request before entering a contract);
- consider your application if you apply for a role (our legitimate interest in recruitment, and taking steps before a possible employment contract);
- protect our website and forms from spam and abuse (our legitimate interest in the security of our systems);
- measure and improve how our website performs, where you have consented to analytics cookies (your consent);
- meet our legal and regulatory obligations (legal obligation).
We do not use your data for automated decision-making that produces legal or similarly significant effects.
Cookies and analytics
- Strictly necessary. Some cookies are needed for the site and its forms to work securely. Our contact and careers forms are protected by Google reCAPTCHA, which helps us tell genuine visitors from automated abuse. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Its use is subject to the Google Privacy Policy and Terms of Service.
- Analytics and marketing. With your consent, we use analytics cookies such as Google Analytics to understand how visitors use the site so we can improve it. You can accept or reject non-essential cookies when you first visit. For the full list of cookies we use and how to manage them, see our Cookie Policy.
Who we share your information with
We do not sell or rent your personal data. We share it only with:
- Service providers who process data on our behalf, including our website hosting provider and Mailgun (an email delivery service operated by Sinch), which we use to deliver enquiries from our forms to the right inbox. Google provides the reCAPTCHA and, where enabled, analytics services described above.
- Authorities or third parties where we are required to do so by law, or to establish, exercise or defend legal claims.
- A buyer or successor in the event of a merger, acquisition or sale of assets.
All our processors are required to keep your data secure and to use it only as instructed.
International transfers
Some of our service providers, including Google, are based outside the United Kingdom. Where personal data is transferred outside the UK or European Economic Area, we rely on appropriate safeguards, such as UK adequacy regulations or the International Data Transfer Agreement and Standard Contractual Clauses, to keep it protected.
How long we keep your information
We keep your personal data only for as long as necessary for the purposes set out in this policy, including to respond to your enquiry, to pursue a business relationship where one develops, and to meet any legal, accounting or reporting requirements. When we no longer need it, we securely delete or anonymise it.
Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate or incomplete data;
- ask us to delete your data;
- restrict or object to our processing of your data;
- request the transfer of your data (data portability);
- withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, please contact us at info@palmersgroup.co.uk. We will respond within the timeframes required by law.
Keeping your information secure
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. No transmission over the internet can be guaranteed completely secure, but we take all reasonable steps to protect the information you provide.
Links to other websites
Our website may contain links to third-party websites. This policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policy of any website you visit.
Changes to this policy
We may update this policy from time to time. Any changes will be published on this page with a revised “Last updated” date.
How to contact us or make a complaint
If you have any questions about this policy or how we handle your data, please contact:
Palmers Scaffolding UK Ltd
Business Aviation Centre, Aviation Park, Flint Road, Saltney Ferry, Chester, CH4 0GZ
Email: info@palmersgroup.co.uk
Telephone: 01244 747777
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Telephone: 0303 123 1113